"When I first met Tom, I was literally in tears on Zoom to him, and ready to quit as CEO. Some of my team were being actively difficult, even spreading rumours about me. Worse, because the team wasn't good enough I was extremely busy, constantly drawn into the day to day to re-do work that wasn't of the standard I expect.
Tom got me to think hard about what I wanted and, following some soul searching, helped me find the resolve to tackle the challenges ahead.
He talked me through the importance of building the right team and then, using a decision making framework, we moved the wrong people on and invested in recruitment to find great people. It was a difficult time, but I felt supported throughout.
Just six months later I have a great team around me, including an exceptional operations manager, which means I don't get involved in the day to day and can focus on strategy again. I'm also exercising again and spending time with my partner. I am excited about the future!"